Magical Co., Ltd. is committed to safeguarding your individual information including your name, address, telephone number and email address, and will follow the Personal Information Protection Law. Personal information submitted through our website will be held in the strictest of confidence. Particulars of our privacy policy are as follows:
Magical Co., Ltd. will use your personal information only for the following reasons.
- We will use your shipping information, including your name, address and telephone number, to ship the commodity and to process payment. We may use the information on your bank account to process payment.
- We will use your information, including your name, address, email address, the order content and the order total to confirm the order details and the shipping method.
- We will use your information, including your address, email address and shopping history, as part of our promotional campaigns, or to introduce you to our new products and services.
- We will use comments sent by customers and the results of questionnaires and shopping histories to improve our company’s services.
- We will use your contact information including your name, address and email address to meet your demands or to answer your questions.
- We promote a company structure in accordance with the Personal Information Protection Law and the guidelines issued, and to instill in our employees how to properly handle personal information.
- The access and use of personal information is limited to employees who we deem necessary to handle the information. We have safe, secure systems for storing, controlling and protecting personal information.
- All accounts and passwords are strictly managed by selected personnel to avoid leaking of vital information.
- On the condition that there is no interference in our services, we delete personal information after a certain period of time.
1) We will never disclose personal information to a third party unless we have authorization from a customer. However, the following are exceptions.
- In the event that it is requested by a an official institution such as a higher court or the police.
- In the event that there are special regulations requiring such action.
- In the event that there is a danger or threat to the customer or a third party’s life, body and property, and in a situation where we cannot obtain authorization.
- In the event that a customer defies our terms of service and notes and we have need to protect our rights, properties and services and we cannot obtain authorization.
2) We openly disclose personal information only in cases where a customer demands such under the condition that we can confirm he or she is in fact that person.
Note: How to confirm your identiy
Please send us a copy of your identification, such as driver's license or passport.
We will openly disclose your personal information as soon as we confirm the details.
Please contact us if you have any inquiries and/or comments.
Magical Co., Ltd.
Fax:+81-3-3371-0217
Email:ma@magical-online.com
